Country Operations Manager, Yemen

Aden, Yemen · Full-time · Management

About The Position

Country Operations Manager, Yemen

Center for Civilians in Conflict (CIVIC) is an international nonprofit with offices around the world working to improve protection for civilians caught in conflict zones. Our mission is to work with armed actors and civilians in conflict to develop and implement solutions to prevent, mitigate, and respond civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at

The Country Operations manager is responsible for the overall financial, budgeting, and operations management of CIVICs Yemen-based project field office. S/he will be a key support to the Country Director (CD) and will be responsible for: finances, budgeting, bookkeeping, human resources and benefits, facilities, and procurement.

This position requires independence, strong organizational and interpersonal skills, and the ability to anticipate needs and respond to staff inquiries on a broad range of subjects.

Job Purpose: Provide financial, operations, and human resource management to CIVIC’s Yemen project office

Location: Aden, Yemen

Travel: Up to 30% required

Reporting to: Country Director, Yemen

Staff Reporting: Administrative Assistant

Deadline: July 20, 2020

Resumes are reviewed on a rolling basis so please apply early.


Key Functions

Financial Management: This candidate will be responsible for the overall financial management of the program and will support the Country Director in making sound financial decisions:

·      Ensure day-to-day accounting operations and financial management functions are performed in compliance with internal and donor’s policies and procedures;

·      Ensure funds’ availability and verify that all procurement actions are compliant with internal and client’s financial management guidelines;

·      Ensure that all accounting data is updated, reconciled and fully supported with backup documents;

·      Responsible for the timely processing of staff payroll, allowances and other reimbursements;

·      Monitor cash flow and regularly update budget projections to ensure supply of adequate funds;

·      Support the preparation of budgets, monitor, review and revise as required;

·      Meet financial reporting requirements, ensuring that all financial reports are submitted on or before deadline;

·      In coordination with HQ, ensure accurate and smooth month and year-end closing and reporting within agreed schedules;

·      Provide financial status of project expenses and budget information as requested;

·      Ensure compliance with local laws, particularly on withholding taxes;

·      Coordinate with Program Manager(s) to establish proper controls for grants management; and

·      Ensure and routinely test for maintenance of audit-ready documentation.

Operations Management:

·      Manage physical office and liaise with building management;

·      Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement;

·      Keep track of CIVIC assets;

·      Responsible for the technology management within the field office and ensure all staff are set up and understand how to use CIVIC-approved technologies;

·      Trouble shoot technical glitches including internet, phones, printers, network etc.;

·      Manage supplies and approve staff requests for furniture, equipment, and supplies.

Human Resources:

·      Manage new hire employment certification, benefit sign up and other paperwork for staff and local consultants;

·      Serve as in-house benefits administrator including processing monthly benefits and serving as point person for all staff inquiries;

·      Proactively monitor staff needs with regard to insurance, withholding adjustments, travel advances, etc. (as necessary);

·      Prepare contracts and additional paperwork for consultants;

·      Liaise with Washington, DC Headquarters to ensure close communication and consistency of processes under supervision of Country Director to identify HR needs and requirements;

·      Monitor consultancies to ensure prompt payment of fees.


·      Minimum of 7 years financial management and bookkeeping experience including budgeting, and forecasting, accounts payable, and accounts receivable, payroll, general ledger and financial reports.

·      Understanding of local labor law requirements, human resource and facilities management.

·      Knowledge of working with international NGOs.

·      Ability to perform several tasks concurrently with ease and professionalism.

·      Ability to communicate clearly and concisely, verbally and in writing, in English and Arabic.

·      Must be able to keep CIVIC matters strictly confidential.

·      Must have excellent interpersonal skills.

·      Excellent Microsoft Office skills, especially in using Excel spreadsheets.

·      Prior experience in Business Management preferred

Must have authorization to work in Yemen

Apply for this position